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Privacy Policy

Privacy Policy

Updated: November 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

The words whose initial letter is capitalized have meanings defined under the following conditions. The definitions below apply whether the terms appear in singular or plural form.

Affiliate
An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more.
Company
Referred to as "the Company", "We", "Us", or "Our" in this Policy and denotes Novera Property Services
Cookies
Small files placed on Your device by a website, containing details of Your browsing history on that website.
Country
Canada.
Device
Any device that can access the Service such as a computer, cellphone, or tablet.
Personal Data
Any information that relates to an identified or identifiable individual.
Service
The Website.
Service Provider
Any person who processes data on behalf of the Company.
Usage Data
Data collected automatically from Service usage.
Website
Novera Property Services, accessible from https://noverapropertyservices.com.
You
The individual, company, or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Such information may include:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province
  • ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service. Like most websites, Novera Property Services gathers Usage Data that does not reveal personal information such as:

  • IP address
  • Browser type
  • Pages visited
  • Time spent
  • Device identifiers
  • Other diagnostic data

When You access the Service through a mobile device, We may collect device-specific data such as device ID, operating system, browser type, and unique identifiers.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (beacons, tags, scripts) to track activity on Our Service and store certain information.

Cookies are small files placed on Your Device. You can refuse Cookies via browser settings, but some parts of the Service may not function without them.

Web Beacons (clear gifs, pixel tags) may appear in certain areas of the Service or emails to let the Company count visitors and analyze usage.

Use of Your Personal Data

  • Providing and maintaining the Service, including monitoring usage.
  • Contacting You via email, SMS, calls, or push notifications.
  • Delivering news, offers, and information about similar goods or services, unless You opt out.
  • Managing your requests.
  • Evaluating or conducting business transfers such as a merger, acquisition, or asset sale.
  • Conducting data analysis, identifying usage trends, marketing evaluation, and improving the Service.

Retention of Your Personal Data

The Company retains Your Personal Data only as long as necessary for the purposes described in this Policy.

Usage Data is kept for internal analysis, typically shorter periods unless required by law.

Transfer of Your Personal Data

Your information may be processed outside Your jurisdiction, and by submitting data, You consent to such transfers. The Company takes steps to ensure it receives adequate protections.

Delete Your Personal Data

You may request deletion of Your Personal Data via support@noverapropertyservices.com.

We may retain information if required by law or for legal purposes.

Disclosure of Your Personal Data

Business Transactions

If the Company undergoes a merger, acquisition, or asset sale, Your data may be transferred with notice and will become subject to the new privacy policy.

Law Enforcement & Other Legal Requirements

We may disclose Your data when required by law or to protect rights, property, safety, or investigate wrongdoing.

Security of Your Personal Data

We use commercially acceptable means to protect Your Personal Data, but no internet transmission or storage is 100% secure.

Children's Privacy

Our Service is not intended for anyone under 13. If You believe we have collected information from a child under 13 without consent, please reach out so we can delete it.

Changes to this Privacy Policy

We may update this Policy by posting the latest version on this page. Please review periodically. Changes take effect when posted.

Contact Us

If you have questions, email us at support@noverapropertyservices.com.

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